Enjoy Reviews

I was a little nervous about moving everything to my new phone because I kept thinking about losing old photos and messages. The Enjoy tech helped transfer all my stuff over and made the whole process feel much easier than I expected. It did take a little while, but he was really patient and explained what was happening in a way that didn’t make me feel confused. I remember feeling so relieved when I saw everything show up on the new phone.

Support kept getting back to me and everything, but the problem never actually got fixed.

I did get my return processed in the end, so that part was fine. But the updates took longer than I expected, they were a little confusing. Is it too much to ask for clearer tracking along the way?

It was easy enough to use, honestly. Nothing complicated, just convenient overall

I did my phone trade-in through enjoy.com and it went smoothly. The guy showed up on time, checked out the phone, and walked me through what would happen next. My trade-in value got confirmed without any drama. I was expecting it to be a whole annoying process, but most of that stress was totally avoidable, it ended up being simple.

Well... the wait was kind of long, but everything turned out okay in the end

The service itself was fine, nothing amazing but not terrible either. The frustrating part was the pricing, which somehow managed to stay unclear until late in the process. I guess I was supposed to enjoy the surprise of finding out the final cost at the end. It would’ve been much better if they had just shown the fees clearly from the start.

I’ll admit I was kind of torn because I usually stick with the same stores I’ve bought from before, but they either didn’t have the phone or had some vague backorder situation. I checked enjoy.com and they actually had the exact one I wanted in stock. I picked a time that worked for me and everything went smoothly. Happy I gave them a shot, even if it felt a little weird not going with my usual place.

I booked my installation through Enjoy, and the appointment time got moved around twice. I had a feeling it was going to be a hassle, and unfortunately my instinct was right. The tech finally showed up late and couldn’t finish the setup. Support was decent enough, but I wouldn’t really trust the scheduling process again.

Canceling the service itself was fine, but getting my money back was a whole different story. Support took way too long to deal with it, it felt like they were just letting it sit there instead of actually helping. Frustrating experience.

Booking it was easy, so no complaints there. But my appointment time ended up getting changed, and I had to sit around waiting longer than expected. It wasn’t a huge deal or anything, just kind of annoying. A little more clarity around the timing would’ve helped

The in-home setup felt really rushed, and the guy left before making sure everything was actually working. After he left, my phone wasn’t working at all, which was super frustrating because I was trying to avoid losing time dealing with problems later. Instead, I ended up with exactly that.

My delivery arrived exactly when they said it would. I really appreciated not having to wait around or wonder when it was coming.

I ordered from enjoy.com and the delivery showed up on time, which I appreciated, but the actual order wasn’t accurate. One of the items I was expecting was missing, and another item wasn’t the version I had selected, so that was frustrating on my end.
I reached out to customer support and they did get back to me, but it took a little while and I had to explain the issue more than once. It wasn’t a terrible experience overall, but from my perspective, I was expecting the order to be checked a bit more carefully before it was sent out.

I ended up needing a refund because my order didn’t work out. To be fair, they did give me my money back, but it took longer than I expected and I had to check in once to keep things moving. The support team wasn’t rude or anything, just a little slow to respond. Overall, I wouldn’t say it was a bad experience, but based on this, I think the refund process could definitely be smoother.

My order showed up late, and when I reached out to support, they didn’t really do much to help. I’m still waiting to get a clear answer

I used enjoy.com to help set up my phone, it went smoothly. The person showed up on time, was polite, and didn’t give me any weird or pushy vibe, which I was kind of worried about beforehand.
They kept things professional and only asked for what seemed necessary. Still, after they left, I caught myself second-guessing a few things and changed a couple passwords just to feel better, even though nothing actually seemed off.

My only real complaint is that I wish the privacy details were easier to find or explained more clearly. Overall I felt safe and the service was good, but that little bit of uncertainty keeps it at 4 stars for me.

I booked Enjoy to help get my new phone activated, it didn’t go as smoothly as I’d hoped. The person who came out was nice enough, I guess, but he seemed kind of rushed the whole time and the activation kept failing. In the end, I still had to call my carrier myself afterward, so I’m not really sure it saved me much time. It wasn’t a total disaster, but I probably expected more.

I tried to place an order on enjoy.com and it did not go very smooth. The page kept freezing on me, and then my cart changed the delivery time twice, which was confusing and annoying. After that, the payment still wouldn’t go through, so I just gave up. Not a great time, unfortunately.

The tech was nice and easy to talk to, so I appreciated that part. But for my situation, I needed help with some basic setup questions, and he didn’t really seem to know the answers. If you just need a simple visit, he’d probably be fine, but I was hoping for more guidance